Key Findings from the 2020 B2B Manufacturing Report

For both manufacturers and B2B eCommerce in the United States, it's no longer business as usual. The coronavirus has shattered business norms and left the industry trying to create and settle into a new normal.

As the year began, manufacturers of all sizes had looming questions about how a slowing global economy, ongoing trade wars, a potential recession at home, and a looming election year might impact B2B eCommerce. But when the global COVID-19 pandemic hit manufacturing in full force this passed March, all previous challenges, and the plans to deal with them, were somewhere between less important and irrelevant.

In a matter of days, large sections of the U.S. economy slowed down or stopped altogether. This put manufacturers of all sizes into crisis management due to severe supply chain disruptions, slowing or stopping production lines, and the shifting of business operations, and as many staff as possible, to a remote workforce.

The coronavirus also created a virtual sea of change in B2B eCommerce. What was once considered a lower priority for many manufactures is now the top priority and has left many with some important questions. How is the pandemic impacting manufacturers and their digital plans in 2020? What are manufacturers doing to win the battle to stabilize and grow eCommerce operations, and how can they avoid losing the war due to outdated technology, business strategies, and internal malaise?

The answers can be found in the Key Findings from the 2020 B2B Manufacturing Report, a comprehensive research report containing data, analysis, and best practices on U.S. manufacturers and the state of B2B eCommerce.

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